Refund policy
Return Policy
We want you to be happy with your purchase from 505 Furniture. If for any reason you are not satisfied, please review our return policy below.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. In its original packaging.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 505furnitureca@gmail.com.
Damaged Items
Any damages must be reported within 24 hours of delivery. Please contact us promptly with details and supporting photos so we can assist you as quickly as possible.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Contact Us
If you have any questions or concerns regarding your order or a return, please contact us at:
505furnitureca@gmail.com